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Mid LevelFull-timeRust
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a strategic storyteller who is passionate about building and cultivating partnerships with exciting brands working with ServiceNow. As part of the EMEA Customer Marketing team, you’ll strategically select customers and stories to invest in, identifying the right customers with the right stories at the right time.
Key Responsibilities
- →Strategic customer selection: Identify and qualify high-impact customer stories based on business value, narrative strength, and strategic positioning
- →Stakeholder Management: Partner across the entire organization – from Sales, to Customer Excellence to Marketing and Communications
- →Co-marketing partnerships: Build trusted relationships where customers actively collaborate in story creation and promotion
- →Storytelling and Narrative Development: Interview customers and develop compelling narratives through case studies, videos, and sales materials
- →Project management: Manage end-to-end customer story lifecycle, including pitching, content creation, vendor coordination, and quality control
Requirements
- ✓Experience in customer marketing, storytelling, or partnership development
- ✓Strong communication and stakeholder management skills
- ✓Ability to identify and qualify high-impact customer stories
- ✓Experience with content creation across multiple formats
- ✓Project management capabilities to oversee end-to-end story lifecycle
