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Senior Customer Success Manager - Moveworks at ServiceNow
ServiceNowSanta Clara, CALIFORNIA, us·6h ago
Mid LevelFull-timeRust
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join our team. This role focuses on partnering with customers to drive product value and ensure business success.
Key Responsibilities
- →Partner with initial customers to drive product value
- →Develop trusted advisor relationships with executive sponsors
- →Partner cross-functionally to translate business needs into solutions
- →Evolve and iterate on customer onboarding strategy
- →Drive adoption, engagement, and growth with internal teams and customers
- →Help customers identify and work toward transformational goals
- →Adapt quickly to product changes and communicate strategically
- →Act as the voice of the customer, gathering feedback and sharing the product roadmap
Free to sign up. Takes 30 seconds.
About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
