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Mid LevelFull-timeJavaScriptPythonJavaKubernetesPostgreSQLMySQLAIDevOps
Salary Range
$20,400 - $27,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
You will be a key member of the Systems Administration team within Global Cloud Operations, responsible for administering and operating the global cloud infrastructure that runs our SaaS product. This role is at the core of running a Cloud platform that scales to millions of users.
Key Responsibilities
- →Develop tools in Python/JavaScript/Bash to replace manual work and improve customer experience
- →Contribute to Configuration Management and Infrastructure as Code for global private cloud
- →Provide relief and sustainable resolution to issues within our infrastructure
- →Participate in Root Cause Analysis of issues and drive resolution of root causes with internal team members
- →Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
- →Drive enhancements and bugfixes for large-scale automation projects such as patching, provisioning, and kickstart domains
- →Prepare new ServiceNow products and services for production readiness with design review, feedback to engineering teams, training, and testing
- →Support the operation of a wide variety of infrastructure services, including MySQL, PostgreSQL, E-Mail infrastructure, DNS, Puppet, NGINX, Kubernetes, RHOSP, RabbitMQ and more
Requirements
- ✓Experience with Python, JavaScript, and Bash scripting
- ✓Knowledge of Configuration Management and Infrastructure as Code
- ✓Familiarity with database systems like MySQL and PostgreSQL
- ✓Understanding of DNS, Puppet, NGINX, Kubernetes, RHOSP, and RabbitMQ
- ✓Experience with ServiceNow is a plus
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About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
