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Staff Full Stack ServiceNow Platform Developer at ServiceNow
ServiceNowHyderabad, Telangana, in·2h ago
SeniorFull-timeAIAPIML
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an experienced Full Stack ServiceNow Platform Developer with strong expertise in AI/ML integration to advance our enterprise IT solutions. This role focuses on designing, developing, and automating ITSM and ITOM workflows on ServiceNow, while embedding AI-driven capabilities for predictive analytics, intelligent routing, and decision-making.
Key Responsibilities
- →Lead ServiceNow development across frontend and backend components with advanced debugging and optimization.
- →Design and configure ITSM/ITOM modules (Incident, Change, Request, Problem, Event Mgmt, CPG, Certificate Mgmt, Discovery).
- →Build and automate workflows using Flow Designer, Integration Hub, Client Scripts, Business Rules, and Virtual Agent.
- →Implement Now Assist and Conversational AI/Virtual Agent to enhance self-service and reduce manual workload.
- →Develop and maintain AI-driven observability solutions, deriving insights from logs, metrics, and traces.
- →Create REST/SOAP API integrations between ServiceNow and external AI/ML platforms, observability tools, and enterprise apps.
- →Design end-to-end workflows across IT infrastructure domains (Network, Applications, Security) enhanced by AI capabilities.
- →Manage CMDB data models and relationships to support accurate AI-powered insights.
- →Automate data ingestion, event correlation, and AI-driven resolution workflows.
- →Ensure adherence to ITIL best practices and enterprise security standards in AI-enabled solutions.
- →Establish governance and transparency for AI-driven decisions.
- →Continuously enhance ServiceNow performance, scalability, and automation accuracy to drive ITSM effectiveness.
Requirements
- ✓Hands-on ServiceNow development experience with strong full-stack skills.
- ✓Proven expertise in integrating AI/ML models and automation into enterprise workflows.
Free to sign up. Takes 30 seconds.
About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
