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Salary Range
$73,440 - $99,360 /year
This salary is estimated based on similar roles. The actual salary may vary.
ServiceNowβs Support Account Management (SAM) team delivers proactive and reactive support services to a portfolio of high-profile, strategic customers. This role acts as a central point of contact, driving incident and problem resolution by coordinating cross-functional teams.
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNowβs platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in todayβs fast-paced digital landscape. The companyβs core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNowβs solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
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Posted: 2/16/2026
Commure
Market estimate for staff support account manager roles
$86K
Average Salary