Staff Technical Program Manager - Outbound Product Management at ServiceNow

About the Role

We are looking for an exceptional Technical Program Manager to serve as a strategic partner within our Outbound Product Management (OPM) function. This role focuses on bridging product strategy and go-to-market execution, acting as the right hand to OPM leadership.

Key Responsibilities

• →Partner directly with OPM leadership to drive critical initiatives, creating executive-ready presentations and communications
• →Pull, analyze, and visualize data using Tableau, PowerBI, and other analytics tools to surface insights on product performance
• →Lead large-scale, cross-functional programs spanning product, sales, marketing, and customer success teams
• →Create targeted prospecting lists, identify strategic customer opportunities, and support go-to-market planning
• →Collaborate with peers across sales enablement, product marketing, and customer success to design and implement product adoption programs
• →Identify problems others have missed, make reasoned decisions with imperfect information, and proactively chart the best path forward
• →Promote design thinking and modern methodologies, acting as a change ambassador for scalable go-to-market solutions
• →Deliver confident, polished presentations to senior leadership, articulating product strategy, business cases, and program outcomes