Global Head of Sales & Business Development at SGS

The role reports to the Global Head of Medical Devices, Business Assurance. Main purpose of role • Responsible for leading the Medical global sales strategy and driving the development of medical schemes within SGS Medical Devices, including market analysis and pricing (internally and externally). • Leading the Business Development Team in Global Medical and indirectly leading the Sales Team in the Delivering offices (DOs) and Hubs, within Medical schemes. • Ensures consistent alignment with business needs, fosters business growth, enhances client engagement, and strengthens SGS’s market position across all medical schemes and Dos and Hubs. • Bridges commercial objectives with evolving regulatory landscapes, while promoting innovation in service offerings and strategic partnerships.Defined responsibilities, authorities and accountabilities The role encompasses a wide range of responsibilities, including but not limited to the following: • Proactively lead global sales planning and execution across all medical schemes and DOs and Hubs through indirect reporting structures. • Lead the Business Development (BD) Team in Global Medical, and overall accountable for Sales and BD for Medical Devices, globally within Business Assurance. • Proactively, in close collaboration with DOs and Hubs, analyse markets and pricing to secure competitive edge for SGS across all medical schemes. • Secure business development for all medical schemes, globally including emerging markets • Develop and expand Medical certification scheme offerings in response to client needs and regulatory changes • Secure all Medical pricelists (internal and external) are always competitive and in line with internal SGS policies • Collaborate closely with DOs and Hubs to secure achievement of their Medical growth and sales targets • Proactively lead external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership, including representing SGS at these. • Align DO and Hub sales teams with central strategy and process though effective communication, targeted training and coaching. • Identify strategic partnerships and emerging market opportunities to support sustainable growth. • Secure a balance between business needs on growth without compromising the compliance aspects for all Medical Schemes. • Secure the consistent use of relevant platforms to log leads for global overview and accurate reporting, for all Medical Schemes. • Support resource strategy, including capacity modelling, subcontractor strategy, and long‑term workforce planning, with input from Operations and Delivery.Areas of accountability as member of the Global Leadership Team • Member of the Global Medical Leadership team for Medical Devices, where proactive input, reporting or data must be delivered on a regular basis, within area or responsibilities. • Drive and deliver projects proactively, without delay, within areas of responsibilities - taking full ownership from initiation through implementation. • Own and lead processes, ensuring regulatory, commercial, and operational alignment – within areas of responsibility. • Lead continuous improvement initiatives, within area of responsibilities, across Medical Devices. • Collaborate closely with relevant line managers across the business, to ensure seamless handover from contract review to delivery. • Support recruitment, onboarding, qualification, and competence management of personnel within area of responsibilities. • Ensure teams operate in full compliance with SGS integrity policies, impartiality requirements, and confidentiality obligations. • Maintain strong relationships with internal and external stakeholders and contribute to regulatory and accreditation readiness activities. • Secure adequate resources for conformity assessment activities across all Medical schemes, within areas of responsibilities. • Drive standardisation and harmonisation of processes across schemes and regions – within areas of responsibilities. • Accountable for the activities and decisions taken by the notified body, including contractual agreements.Skills & Knowledge • Demonstrated expertise in global sales strategy, business development and execution within the medical device sales and marketing. • Understanding of MDR/IVDR and international regulatory frameworks. • Experience in scheme development, product positioning, and market analysis. • Strong communication, negotiation, and stakeholder engagement capabilities, with the capacity to influence across all levels of the organisation. • Demonstrated ability to work proactively and independently, taking full ownership of objectives and delivering results at pace. • Excellent interpersonal and stakeholder management skills. • Strong organisational and change management capabilities. • Strong commercial acumen and deep appreciation of the TIC industry. • Familiarity with conformity assessment procedures and Notified Body operations. • Multilingual proficiency and cross-cultural experience.Experience Essential • Minimum of 5 years in sales, business development, or commercial leadership roles within the medical device TIC industry. • Minimum of 5 years leadership experience in sales, business development or similar roles. • Proven success in leading global or regional sales team. • Proven success in managing complex, large or key clients within the TIC industry. • Experience in managing complex, multi stakeholder projects, balancing commercial objectives with regulatory and operational contraints.Desirable • Experience collaborating with regulatory bodies, industry associations, or certification organisations. • Exposure to international business environments and experience navigating matrix organisational structures.