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Entry LevelFull-time
Salary Range
$24,565 - $33,235 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
You will be the first point of contact for our customers and guide the customer process effectively. You will join a close-knit team of 6 colleagues.
Key Responsibilities
- →Answer customer questions, handle complaints, and provide information about analyses;
- →Work with sales colleagues to maintain professional relationships with customers;
- →Coordinate customer requirements and wishes with laboratory staff;
- →Support Sales and Account Managers with administrative tasks;
- →Monitor progress to ensure timely delivery of results to customers;
- →Proactively address current and future customer needs;
- →Report to the Sales Manager.
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About SGS
SGS is a leading multinational company specializing in inspection, verification, testing, and certification services. Operating in the quality, safety, social, and environmental fields, SGS provides independent assessments to help businesses and governments meet regulatory requirements and market expectations. Founded in 1878 in Switzerland, the company has grown into a global network with a presence in nearly every country, serving as a trusted partner for supply chain integrity and product compliance. Its long history reflects a commitment to rigorous standards and operational excellence in a diverse range of industries, from agriculture to manufacturing and energy. SGS offers a comprehensive suite of services, including product testing, supplier quality control, auditing, and certification against international standards such as ISO and IFS. Key features of their offerings include cutting-edge laboratory testing, on-site inspections, and customized solutions tailored to specific industry needs. The company primarily targets manufacturers, retailers, and regulatory bodies that require assurance of product safety, quality, and sustainability. By leveraging advanced technology and expert personnel, SGS helps clients navigate complex global trade requirements and build consumer trust. A notable achievement for SGS is its recognition as the world’s leading inspection, verification, testing, and certification company, with a presence in over 2,500 locations worldwide. Its unique value proposition lies in its independence, impartiality, and ability to provide objective data-driven insights. SGS’s extensive expertise and global reach enable it to address the most challenging compliance and quality issues, making it an indispensable partner for businesses striving to maintain high standards in an increasingly regulated marketplace.
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