Senior/Staff/Principal Content Designer (CMS) at Skylighthq

Skylighthq

United States·1w ago

SeniorFull-timeRustGit

Salary Range

$93,925 - $127,075 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Content Designer to join Skylight, a digital consultancy helping government agencies deliver better public services. In this role, you will create clear, actionable content for people enrolled in Medicaid, helping them navigate complex government systems and maintain access to essential healthcare.

Key Responsibilities

→Improve government services by tailoring information to user needs
→Research, edit, write, and organize content describing government programs
→Write clear, usable, and accessible text in plain language
→Set the tone for content and develop a unified voice
→Write UX copy for government applications
→Test content with users and make adjustments based on feedback
→Offer recommendations on content strategy across projects
→Plan and facilitate content strategy workshops
→Support implementation of Medicaid community engagement requirements
→Translate federal and state Medicaid policy into user-centered content
→Write and refine state notices and outreach materials
→Develop multi-channel communications to engage beneficiaries
→Partner with state agencies to deliver consistent messaging

Requirements

✓Advocate for content-driven approaches through training and guidance
✓Think strategically about content's role in business and user experience
✓Take an evidence-based approach to content design through user testing
✓Apply best practices for user-centered content writing
✓Possess basic tech skills, including editing website content with markup languages
✓Work successfully within a professional services environment
✓Passionate about creating better public outcomes through government services
✓Align with Skylight's core values
✓Ability to travel for work from time to time