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Mid LevelFull-timeAI
Salary Range
$38,250 - $51,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Consultant to join Sona, an AI-native frontline workforce management platform. In this role, you will sit at the intersection between sales, implementation, and product to ensure the development, sale, and implementation of the best possible product for customers.
Key Responsibilities
- →Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs.
- →Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties.
- →Collaborate with Project Managers to deliver timely, on-budget implementations, offering product expertise during each phase to internal and external teams.
- →Champion customer-led UAT and conduct product training for customer trainers.
- →Share your expertise to improve internal customer and product understanding
- →Maintain up-to-date documentation as the product evolves and stay current on industry trends.
Requirements
- ✓Strong experience in Workforce Management solutions and an understanding of how they are used to drive business efficiency.
- ✓Ability to quickly interpret and validate customer requirements, combining experience and best practices to design and configure suitable technical solutions
- ✓Experience using industry-standard project methods, tools, and techniques.
- ✓Presentation, solution demonstration, training, and meeting facilitation skills.
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