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ManagerFull-timeReactRailsGitAI
Salary Range
$163,200 - $220,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Platform Engineering Manager to lead the evolution of SpotOn’s client environments team, which manages the physical infrastructure that connects restaurants to SpotOn’s cloud services. This role requires technical leadership, operational rigor, and systems thinking to transform reactive support into reliable, observable, and self-healing environments.
Key Responsibilities
- →Lead and mentor engineers across Network and Android (Elo) systems, building a culture of ownership and reliability.
- →Drive GitOps adoption for network and device configuration, ensuring consistent, testable, and reversible deployments.
- →Oversee MDM and device lifecycle management (Elo tablets, Android handhelds), ensuring clean provisioning and policy enforcement.
- →Run the operational loop, staying close to client incidents, analyzing recurring issues, and driving root-cause elimination through system changes, automation, and better visibility.
- →Collaborate with Core Services and NOC to improve observability, alerting, and response workflows.
- →Standardize configurations and rollout models to eliminate variance across restaurant networks.
- →Design for resilience, enabling cellular failover, LTE monitoring, and automated recovery patterns through controllers.
- →Own service quality metrics, including uptime, response time, and issue recurrence, and report progress on reliability improvements.
Requirements
- ✓Technical leadership experience in network and device management.
- ✓Experience with GitOps, MDM, and device lifecycle management.
- ✓Strong understanding of observability, alerting, and response workflows.
- ✓Ability to design resilient systems with cellular failover and automated recovery patterns.
- ✓Experience with service quality metrics and reliability improvements.
Benefits
- ★Medical, Dental and Vision Insurance
- ★401k with company match
- ★RSUs
- ★Paid vacation, 10 company holidays, sick time, and volunteer time off
- ★Employee Resource Groups
- ★Monthly cell phone and internet stipend
- ★Tuition reimbursement for up to $2,000 per calendar year
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