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Mid LevelFull-time
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.
What you will do:
• Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
• Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
• Ensure clienteling activities are mapped for each guest
• Ensure seamless efficiency and positive atmosphere in the customer experience
• Partner with leadership and expert teams to proactively address service issues
• Performing other duties assigned by store leadership team
Who you are:
• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills and excited to build relationships
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays
What you will get:
• Competitive salary
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and a generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad
Salary Band: $18 - $22/hourly
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About Suitsupply
Suitsupply is a contemporary menswear brand that specializes in offering high-quality, stylish clothing for the modern professional. Founded in 2000 in Amsterdam, the company has rapidly expanded its footprint across Europe, North America, and Asia, becoming a prominent player in the fashion industry. With a focus on blending classic tailoring with modern aesthetics, Suitsupply has carved out a niche for itself by appealing to discerning men who seek both sophistication and practicality in their wardrobe. The brand’s name and domain reflect its core offering—supplying premium suits and business attire that cater to a global clientele. Suitsupply’s product lineup includes tailored suits, shirts, trousers, outerwear, and accessories, all crafted from premium materials with meticulous attention to detail. Key features of their offerings include a modern, slim fit that is tailored for contemporary body types, as well as innovative fabrics and construction techniques that ensure durability and comfort. The brand targets professionals, entrepreneurs, and fashion-conscious individuals who value both style and functionality. Their online platform, suitsupply.com, provides a seamless shopping experience, allowing customers to browse and purchase items from anywhere in the world, complemented by in-store tailoring services for a personalized fit. Notable achievements include rapid international expansion and recognition as a disruptor in the traditional menswear market. Suitsupply has positioned itself as a leader in affordable luxury, offering high-end quality at accessible price points. The brand’s unique value proposition lies in its ability to democratize sophisticated menswear, making it available to a broader audience without compromising on craftsmanship or design. This approach has earned them a loyal customer base and solidified their reputation as a go-to destination for modern menswear.
