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Mid LevelFull-timeRust
Salary Range
$30,600 - $41,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a People Partner to join our Merchant Care team at SumUp in Barcelona. This role involves acting as a strategic partner and trusted advisor to leaders and teams, directly influencing how people grow, engage, and thrive in a high-impact environment.
Key Responsibilities
- →Partner with Merchant Care leadership to guide and coach on engagement, performance, and team development.
- →Provide expertise in EU labour law and employee relations, ensuring fair and transparent processes.
- →Drive people initiatives that strengthen culture, recognition, and feedback across high-volume teams.
- →Support the leadership team in defining optimal team structures and performance management practices.
- →Work with Works Council members in Barcelona and Berlin to align on people processes.
- →Identify and address talent and culture challenges with data-driven insights and empathy.
- →Collaborate cross-functionally with People Ops, Talent, and L&D to improve systems and practices.
Requirements
- ✓Have 4+ years of experience as a People Partner or in a similar HRBP role.
- ✓Bring strong knowledge of employment law and performance management practices across Europe.
- ✓Have experience working with operations or contact centre teams.
- ✓Demonstrate excellent coaching, prioritisation, and communication skills — you’re direct, transparent, and approachable.
- ✓Are analytical, curious, and resilient — able to navigate ambiguity with confidence.
- ✓Thrive in a collaborative, fast-moving environment where no two days are the same.
- ✓(Nice to have) Experience with Spanish labour law and change management initiatives.
Benefits
- ★Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.
- ★Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
- ★Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days.
- ★Restaurant tickets (Edenred).
- ★A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education.
- ★Break4me: 1-month sabbatical after 3 years of service.
- ★Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.
