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Mid LevelFull-time
Salary Range
CA$75,000 - CA$85,000 /year
About the Role
We are seeking a versatile and analytical professional who will initially support and maintain Electronic Data Interchange (EDI) processes and operational systems, transitioning after ~16 months into a Business Analyst role supporting transformation projects.
Key Responsibilities
- βSupport daily and scheduled EDI activities, including data flow monitoring and exception handling
- βTroubleshoot EDI and integration issues, identify underlying problems, and implement corrective actions
- βPerform root-cause analyses to reduce recurring system EDI issues
- βGather, analyze, and validate business requirements for system improvements and cross-functional projects
- βServe as the liaison between business teams and technical teams
- βAssist with Quality Management System (QMS) implementation
- βWork on IoT integrations and automation
- βSupport M&A systems and data integration
- βCreate and maintain process maps, documentation, and user guides
- βAssist with testing cycles and change management activities
- βCollaborate with Manufacturing, Sales, Finance, and other departments
Requirements
- β3 years of experience in system support, business analysis, or a related technical-functional role
- βWorking knowledge of SQL (creating queries, analyzing data, understanding table relationships)
- βDemonstrated ability to troubleshoot system issues and identify patterns
- βExcellent communication skills, with the ability to translate technical information into business-friendly language
- βExperience gathering and documenting business requirements for system changes or enhancements
- βStrong understanding of system configuration concepts and how applications interact
