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Entry LevelFull-time
Salary Range
$31,790 - $43,010 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a mixed-methods UX Researcher to join Swissquote and help shape their products across investing, trading, daily banking, and crypto. This role involves running end-to-end research that directly influences product decisions.
Key Responsibilities
- →Plan and execute research across discovery and evaluation, including interviews, usability studies, field studies, surveys, and tree/card tests.
- →Deliver clear, actionable insights by synthesizing evidence into concise narratives, opportunity areas, and prioritized recommendations.
- →Measure experience and impact by defining success metrics and partnering with Product/Design to track changes after launch.
- →Champion inclusive design by recruiting diverse participants and considering accessibility and different levels of financial literacy.
- →Support product strategy by mapping journeys, uncovering unmet needs, and informing prioritization with lean experiments.
- →Maintain ResearchOps by managing panel/screeners, consent and privacy, study templates, and a tidy repository.
- →Partner across teams by co-creating with PRM/Design/Eng, presenting in reviews, and facilitating workshops that move decisions forward.
Requirements
- ✓Experience in mixed-methods UX research.
- ✓Strong understanding of various research methodologies.
- ✓Ability to synthesize research findings into actionable insights.
- ✓Experience with defining and tracking success metrics.
- ✓Knowledge of inclusive design principles.
- ✓Experience with lean experiments and product strategy support.
- ✓Strong organizational skills and attention to detail.
