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Entry LevelFull-time
Salary Range
$10,115 - $13,685 /year
This salary is estimated based on similar roles. The actual salary may vary.
• Responsible for Service sale activities in assigned countries, Malaysia, Indonesia.
• Promote service products (Spare part, service, and upgrade/modernization) to achieve sales goals, commercial responsibility from offer, clear order, TNS, and collection of overdue receivables.
• Work closely with the customer service and field service team to deliver part & services in a timely manner. Aligning and exchanging after-sales activities with new machine ASMs.
• Coordinate and steer Agents in the region; target-setting and –monitoring, definition and tracking of measures.  In areas without Agent’s target-setting and measure definition/-monitoring.
• Conduct the market analysis for market potential follow by the product portfolio planning and strategies for short term and long term.
• Provide monthly forecasting and pipeline management.
• Responsible for customer complaints and problem solving.   
• Build and maintain close relationship with customers and Agents.
• Customer visits for technical and sales discussions and promote service products.
• Perform customer visit as target.
• Cooperation with manufacturing sites for all required support and project delivery.
• Understand the technical requirements regarding Service of our customers and offer solutions together with the manufacturing plants.
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About SYNTEGON
SYNTEGON is a global leader in the development and manufacturing of innovative processing and packaging solutions for the pharmaceutical and food industries. Headquartered in Switzerland, the company has built a strong reputation for integrating cutting-edge technology with practical engineering to enhance production efficiency and product quality. With a history rooted in the merger of industry giants, SYNTEGON combines decades of expertise to deliver comprehensive systems that address the complex needs of modern manufacturing environments. Their solutions are designed to streamline operations, reduce costs, and ensure compliance with stringent regulatory standards, making them a trusted partner for businesses worldwide. The company offers a wide range of products and services, including high-speed packaging machines, automated processing systems, and tailored software solutions for end-to-end production control. Key features of SYNTEGON’s offerings include modular designs for flexibility, advanced robotics for precision, and user-friendly interfaces for ease of operation. Their target audience primarily consists of pharmaceutical manufacturers, food producers, and contract development and manufacturing organizations (CDMOs) seeking scalable, reliable solutions to meet growing market demands. By focusing on sustainability and digitalization, SYNTEGON helps clients optimize their supply chains and reduce environmental impact. Notably, SYNTEGON holds a leading position in the industry, driven by its commitment to innovation and customer-centric approach, which has resulted in numerous successful implementations across major global brands.
