Product Designer - eComm pillar / MarTech at Theeconomistgroup

Who we are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. With a growing global subscriber base and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio. We are developing a world-class product and design organisation and have an exciting opportunity for a Product Designer to help us design exceptional web and mobile app experiences that drive subscriber acquisition and retention. The role We are looking for a Product Designer to join our e-commerce and subscriptions product area; with a focus on helping us improve acquisition and retention. You’ll be part of teams that are helping to drive anonymous users to register, converting non-subscribers to paid subscribers, optimising checkout flows and encouraging self-serve account management. You’ll work in cross-functional teams of Engineers and Product Managers, taking ownership of design decisions with support from a Lead Product Designer. You’ll produce end-to-end user experiences and create design deliverables ready for engineering. Your work will uphold The Economist brand digitally, maintaining our high bar of visual quality whilst ensuring technical constraints are considered to create intuitive user flows. You’ll be able to demonstrate experience designing for subscription business models across app and web. You’ll be able to demonstrate experience sketching, prototyping and moving through different levels of fidelity quickly. From user research to wireframes and user flows through to testing and validation - you’ll develop into a designer that can work end-to-end. You’ll be supported by a friendly and inclusive design team who have the autonomy to define and improve processes and care deeply about developing each other's capabilities. Responsibilities • With the support of your team, you will work with key partners across the business (from product, editorial, marketing and data) to achieve shared goals. • Be involved in carrying out user research alongside your team to understand user behaviour and identify needs. • Articulate key insights and translate them into testable artefacts like sketches, user flows or interactive prototypes that utilise The Economist brand to test assumptions and ideas. • Define user flows and journeys, ensuring clarity and alignment across teams. • Create production ready design assets and work with engineers to ensure a high quality experience is shipped. • Actively participate in workshops and/or design sprints that bring stakeholders and others along the product development journey. • Regularly share work with your team and designers that communicate progress and design rationale. Who you are • You have a portfolio that demonstrates your design process and core craft skills including interaction and visual design across mobile and web. • Some experience iterating or launching products by working collaboratively with engineers, product managers and other designers in an agile way. • An understanding of technologies used to build world-class mobile product experiences. You have experience in agile working and sprints, will be hands-on with user-acceptance testing (UAT) and have a familiarity with the fundamentals of accessibility and usability. • Familiarity with prototyping and design tools like Miro, Protopie or Figma and can prioritise choosing the right tool at the right time. Experience in AI enabled prototyping tools would be a plus. • Clear communicator either verbally or through text and are fluent in English. • You seek opportunities to learn and grow your hard and soft skills through feedback and self reflection. If you think you are qualified for this role but don’t necessarily tick every box, please submit an application. The ‘perfect candidate’ doesn’t exist. #LI-Hybrid Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.