Customer Success Manager at TheNielsenCompany

About the role: Due to our continued growth, we are looking for a ‘Consultant’ to support our Market Research & Consulting France Benelux practice in helping clients from the sports and entertainment business find the right answers to any type of commercial challenge. The position holder will work on projects in France and Benelux and on an international level, in close collaboration with other consultants and the commercial team internationally. This position will be a great fit for a committed, responsible and collaborative individual with an understanding and appreciation of the European sports business. They should also have a passion for strategic planning, data analysis, and its application in consulting, and a commitment to do top-class management consulting work. If an exciting career working closely with many of the world’s largest sports & entertainment rights holders, brands, agencies, and broadcasters sounds exciting, this could be the role for you. The role will be based close to Paris (Bezons-95). This requires a regular on-site presence to conduct client meetings. We encourage everyone to work from there to learn from and connect with colleagues. However, we have adopted a flexible working approach and therefore the opportunity to work from home is available for those wanting to do so. Key Responsibilities: ● Review and approve incoming contracts and Sales Orders to ensure alignment with company ● Support with consulting projects and client deliverables ● Collaborate with colleagues in the consulting team to jointly deliver high-quality work to our clients on various projects related to rights holders’ commercial strategies, media rights, fan development, and brands’ sponsorship planning ● Conduct independent analysis of internal and external data sets, drawing out insights and producing recommendations and strategies ● Developing and delivering compelling presentations to effectively communicate project results to clients and key stakeholders ● Lead or contribute to project teams, ensuring the successful execution of consulting engagements. Define project scopes, timelines, and deliverables. ● Monitor progress and manage client expectations and build productive day-to-day relationships with clients ● Develop strong client relationships – we are a non-hierarchical team and believe in all consultants engaging regularly with our clients ● Become a trusted advisor and collaborate with clients to understand their business objectives, challenges, and needs. ●Continue your professional development ● Keep up to date with trends in the sports and entertainment industries ● Use Nielsen’s broad range of learning and development resources to further your commercial expertise ● Support team planning and process management