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ManagerFull-timeRustAI
Salary Range
$86,700 - $117,300 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We're hiring an Account Manager to own the commercial relationships with a portfolio of ThreatAware customers. You'll drive renewals, expansion, and adoption of our AI-powered capabilities, turning existing accounts into long-term partnerships.
Key Responsibilities
- →Own your accounts commercially — renewals, growth, and everything in between.
- →Manage the full account lifecycle for your portfolio: renewals, upsells, tier upgrades, and new use cases.
- →Build annual account plans, understanding each customer's security roadmap, budget cycles, and growth trajectory.
- →Run quarterly business reviews that demonstrate real value to customers.
- →Work with Customer Success on implementation and health, but own the commercial outcome.
- →Be the voice of your customers internally, providing feedback on what's working and what's not.
Requirements
- ✓Proven B2B SaaS account management experience with strong net retention numbers.
- ✓Understanding of cybersecurity or security software buying cycles.
- ✓Commercially sharp, comfortable with SaaS metrics, pipeline management, and negotiation.
- ✓Ability to build real relationships with CISOs, security leaders, and finance stakeholders.
- ✓Bonus: experience with per-endpoint or usage-based pricing models.
