Lead Product Manager at Tide

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly • Over $300 million raised in funding • Over 2,500 Tideans globally - we’re diversity champions! • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: Tide successfully launched its inaugural Commerce products in 2025 across the UK and India, marking a pivotal shift in our ecosystem. Commerce is a fundamental SME need, and Tide is uniquely positioned to bridge the gap between financial services and business operations through tailored products and high-trust marketplaces. Our Commerce team is a high-growth, high-impact unit. We are rapidly expanding to build a world-class offering that redefines how businesses trade. Within this department, we operate across two strategic pillars: Buy and Sell. This leadership position sits within the Buy pillar of Commerce. Your mission is to revolutionize the procurement experience for SMEs globally—making it faster, more transparent, and more cost-effective. ABOUT THE ROLE: As a Lead Product Manager, you’ll shape the vision and roadmap for our “Buy” products, drive innovation and scale across markets. This is a high-ownership role that blends strategic thinking, execution excellence, and cross-functional leadership. You’ll work closely with teams across Product, Engineering, Design, Data, Risk, and Compliance to create a world-class Commerce experience that meets the evolving needs of business owners globally. You’ll be working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, designers, and marketers to launch new Buy products to market and continuously improve the performance and customer experience of our existing product suite. We're looking for someone with the ability to influence at the leadership level, lead multiple initiatives in parallel and who is comfortable in rolling up their sleeves. If you enjoy a high-autonomy, high-impact environment, where you’re expected to drive the agenda and not just respond to it—we’d love to hear from you. Some of the things you’ll be doing: • Core Responsibilities • Tide Network: Scale our professional and trade services directory, focusing on trust signals, quality vetting, and high-intent matching algorithms. • Turnkey Solutions: Identify "All in one package" product opportunities that solve common member pain points and lead their development from concept to launch. • Procurement Tools: Build the SaaS-style tooling that allows members to manage POs, RFPs, vendor tracking, and spend management. • Strategy & Vision: Define the multi-year roadmap for the "Buy" side of Commercial Services, ensuring a seamless bridge between finding a service and managing the transaction. • Workstream Leadership: • Growth & Monetization: Work closely with Commercial Leads to identify revenue models (commissions, subscriptions, or lead gen) that align with member value. • Stakeholder Orchestration: Partner with Engineering, Design, and Data to deliver high-quality features while managing expectations with the Executive team. • Lead the team through discovery, design, delivery and iteration of new product development, ensuring your products deliver tangible user value and measurable business outcomes. • Design globally scalable solutions, balancing market nuances and regulatory complexity across Tide’s key markets. • Champion cross-functional excellence by partnering with Engineering, Design, Data, Marketing, and R&C to ship impactful, high-quality experiences. • Lead discovery and experimentation, combining qualitative insights and quantitative data to identify opportunities, test hypotheses, and shape the product direction. • Communicate with influence; clearly articulating strategy, priorities, and progress to senior stakeholders, inspiring alignment and confidence across the organisation. • Act as the voice of the customer, ensuring member needs remain central to every decision, while advocating for simplicity, transparency, trust and regulatory compliance. • Lead by example: you will be hands-on, take ownership of business metrics and product KPIs and play a pivotal role in bringing all stakeholders on board. • Continuously improve processes and practices within the product area to enable effective delivery by the teams. WHAT WE ARE LOOKING FOR Experience & Track Record • Proven Lead-Level Experience: You have 10+ years in Product Management, with at least 2 years leading high-impact initiatives or managing a suite of products. Experience in FinTech, B2B Marketplaces, or Procurement SaaS is highly desirable. • 0 to 1 and Beyond: You have a track record of launching new products from scratch and, more importantly, scaling them to achieve product-market fit and sustainable growth. • Global Mindset: You have experience building products for diverse markets (UK and India preferred) and understand how to navigate different regulatory landscapes and user behaviors. Technical & Analytical Prowess • Technical Roots: You speak "Engineering." You are comfortable discussing API integrations, data schemas, and system architecture. You understand the trade-offs between speed-to-market and technical debt. • Data-Obsessed: You don't just "look at dashboards." You can perform deep-dives into user funnels, run complex A/B tests, and use data to tell a story that influences executive-level decisions. • Commercial Acumen: You understand unit economics. You can model out take-rates, subscription tiers, and lead-gen fees to ensure our products are as profitable as they are helpful. Leadership & Soft Skills • Influential Communicator: You can distill complex product visions into simple, persuasive narratives for everyone from a junior designer to the Global CEO. • Strategic Autonomy: You don't wait for a brief. You are a self-starter who identifies gaps in the market and builds the business case to fill them. • High-Output Individual Contributor: You are a "maker" at heart. You will be personally responsible for writing high-quality, comprehensive PRDs, defining user stories, and mapping out intricate product flows. • Prototyping & Design: You don't just wait for a designer; you can pick up tools like Figma or Miro to create low-fidelity wireframes and prototypes that bring concepts to life and accelerate the development cycle. • Direct Ownership: You will own the "Buy" side delivery end-to-end. This means being in the trenches with engineers daily—refining backlogs, unblocking technical hurdles, and ensuring the final build matches your vision. • Resilience: You thrive in high-growth, "relatively new" team environments where processes are still being defined. You see ambiguity as an opportunity to build the blueprint. WHAT YOU WILL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans: • Competitive Compensation - competitive salary and share options • Time Off – Generous annual leave on top of bank holidays. • Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. • Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. • Health Insurance – Private family insurance with additional OPD coverage and top-up options. • Life & Accident Cover – Comprehensive accidental and life insurance protection. • Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. • Volunteering & Development Days – Paid days annually for volunteering or personal growth. • Learning & Development – Annual budget for books, courses, coaching, and more. • WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. • Home Office Setup – Contribution towards setting up your home office • Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. • Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent) TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: • Tide does not charge any fees at any stage of the recruitment process. • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. • Communication from Tide will only come from an official @tide.co email address. • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [Upgrade to PRO to see contact] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. 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