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SeniorFull-timeRustFigmaAI
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Toast Inc. is seeking a Senior Product Designer (UX/UI) to lead the design strategy and execution for our customer support ecosystem. This role focuses on creating seamless user experiences for restaurant businesses through customer-facing websites and mobile applications.
Key Responsibilities
- →Lead the end-to-end design process for the customer support ecosystem, including web and native mobile platforms
- →Create intuitive, integrated user experiences for features such as live chat, phone support, self-service tools, and knowledge resources
- →Drive AI-first thinking and feature development across all customer support areas
- →Conduct and coordinate user research and usability testing to inform design decisions
- →Mentor junior designers and promote best practices
Requirements
- ✓Proven ability to lead high-impact design initiatives at a senior level
- ✓Deep understanding of user-centered design principles, usability, and accessibility standards
- ✓Proficiency in design tools like Figma, Miro, and AI prototyping tools
- ✓Strong communication skills and ability to work effectively in cross-functional teams
- ✓Experience designing solutions for the restaurant industry is a plus
Benefits
- ★Competitive salary range of $138,000—$221,000 USD
- ★Additional cash compensation, benefits, and equity opportunities
- ★Hybrid work model that values both collaboration and individual needs
- ★Access to AI tools across all disciplines
- ★Culture of innovation and continuous learning
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