Customer Project Manager – Japan* at Tomra

Tomra

Tokyo, jp·9h ago

SeniorFull-time

Salary Range

$36,465 - $49,335 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role The Customer Project Manager plays a key role in delivering TOMRA’s recycling solutions to customers across Japan and, occasionally, the wider APAC region. You will manage projects throughout their full lifecycle — from technical support in the pre‑sales phase to project release, installation, commissioning, and final acceptance. You act as the central interface between customers, agents, plant builders, and TOMRA’s internal teams, ensuring that all technical, operational, and logistical aspects of each project are executed to the highest standard. Your work directly contributes to customer satisfaction and the successful deployment of TOMRA’s advanced sorting technologies.   What you will do • Manage technical and operational projects for metal and waste recycling customers in Japan. • Support the pre‑sales phase with technical specifications, sorting flow design, and complex plant layouts. • Ensure correct sorter configurations are released for production and that all project information is delivered accurately and on time. • Prepare technical documentation packages, including sorter drawings and site preparation requirements. • Organize and facilitate project meetings and provide clear reporting to internal and external stakeholders. • Provide technical guidance to customers, agents, and plant builders throughout project execution. • Coordinate closely with Production and Logistics to ensure on‑time delivery. • Support the Service team during installation, commissioning, and optimization. • Secure final project acceptance in collaboration with Service and Sales. • Drive continuous improvement in project processes and information flow.

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About Tomra

Tomra is a global leader in sustainable technology, specializing in automated reverse vending and sensor-based sorting solutions. Headquartered in Norway, the company was founded in 1972 and has since expanded its operations worldwide, focusing on circular economy initiatives and resource management. Tomra's innovative systems are designed to enhance recycling efficiency and reduce waste, addressing critical environmental challenges across multiple industries. The company operates at the intersection of technology and sustainability, leveraging advanced sensor technology to create scalable solutions for a greener future. Tomra's core offerings include reverse vending machines for beverage container collection and high-precision sorting systems for various materials, such as plastics, metals, and e-waste. These solutions feature cutting-edge optical and sensor-based technologies that ensure high accuracy and throughput, making them ideal for municipal recycling programs, waste management facilities, and industrial applications. Tomra primarily targets governments, municipalities, and large corporations committed to sustainability goals, providing them with data-driven insights and operational efficiency. The company's systems are tailored to meet stringent environmental regulations while optimizing resource recovery processes. Notable achievements include pioneering the world's first reverse vending machine and establishing a strong market presence in over 60 countries. Tomra holds a leading position in the global recycling technology sector, with a reputation for reliability and innovation. The company's unique value proposition lies in its ability to combine advanced technology with a deep commitment to environmental stewardship, enabling clients to achieve both economic and ecological benefits. Through continuous research and development, Tomra remains at the forefront of the transition toward a circular economy.