ServiceNow Implementation Specialist (WSD) – Financial Services | Mexico at Truelogic

Truelogic

Mexico City·10h ago

Mid LevelFull-timeJavaScriptJavaGit

Salary Range

$18,063 - $24,437 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a ServiceNow Workspace Service Delivery Implementation Specialist to join our team. This role focuses on designing, configuring, and implementing ServiceNow Workspace Service Delivery solutions to support enterprise operations.

Key Responsibilities

→Design and develop automated workflows within the ServiceNow WSD suite
→Configure and customize ServiceNow using Business Rules, Client Scripts, UI Actions, and GlideScript/JavaScript
→Build and maintain integrations with external systems using REST/SOAP APIs and IntegrationHub
→Troubleshoot technical issues, optimize platform performance, and maintain technical documentation
→Collaborate with ITSM teams and stakeholders to translate business requirements into scalable solutions
→Provide training and enablement to support teams and stakeholders

Requirements

✓3+ years of hands-on experience implementing ServiceNow solutions
✓Deep experience with core ServiceNow applications supporting workspace capabilities
✓ServiceNow Certified Implementation Specialist (CIS) certification
✓Strong scripting experience using JavaScript/GlideScript within ServiceNow
✓Experience building integrations using REST/SOAP APIs and IntegrationHub
✓Strong problem-solving skills and ability to optimize platform performance
✓Excellent communication skills with technical and non-technical stakeholders