Product Designer at Trulioo

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer - Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. - Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. - Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. - Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Overview We are seeking a driven Mid-Level Product Designer to play a key role in developing high-quality, scalable product experiences across Trulioo’s identity platform. This position is perfect for an execution-focused designer who excels at tackling complex workflows and translating sophisticated product requirements into clear, thoughtful, and polished user experiences. You will collaborate closely with Senior/Principal Designers, Product Managers, and Engineers to contribute to critical product initiatives, ensuring our solutions are usable, consistent, and ready for implementation. This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3 days per week in the office). What You'll Be Doing: Design Execution & Delivery - Design complete, end-to-end user experiences for defined product areas, including user flows, interaction patterns, and final implementation-ready visuals. - Drive product features from initial concept through to implementation, working with guidance from senior team members. - Convert complex product requirements into intuitive and clear user experiences. Focus on Complex Workflows - Specialize in multi-step workflows, addressing elements like branching logic, validation states, and edge cases. - Design effective system feedback mechanisms, including error states and retry flows. - Ensure clarity and accessibility in operational interfaces and data-heavy dashboards. Collaboration & Communication - Work in tight partnership with Product Managers and Engineers to align on requirements and technical feasibility. - Actively participate in product discovery phases and design reviews. - Clearly articulate design decisions and skillfully incorporate feedback from cross-functional partners. Craft & Design Systems - Apply and extend Trulioo’s established design system using Figma components and patterns. - Maintain high standards for consistency, accessibility, and visual quality across all product surfaces. - Adhere to best practices in visual hierarchy, layout, and interaction design. What You Will Bring: - 3–5 years of experience in Product Design or UX/UI Design. - A strong portfolio showcasing excellence in interaction and visual design, preferably within SaaS, B2B, or data-intensive product environments. - Demonstrated experience designing structured workflows, dashboards, or other sophisticated SaaS product interfaces. - Proficiency in Figma, including deep familiarity with components and auto-layout features. - Working knowledge of accessibility standards (WCAG 2.1 AA) and the ability to apply them independently. - Exceptional collaboration and communication skills. - The ability to work independently on clearly defined tasks. - Comfort utilizing AI tools (e.g., Figma Make, ChatGPT) for ideation and iterative design processes. - Familiarity with user research and usability testing sufficient to participate in studies and apply findings. Nice to Have - Experience in identity verification, fintech, or specialized B2B SaaS domains. - Experience contributing to or maintaining a design system used at scale. - Experience designing for internal tools or operational workflows. - Familiarity with Lottie or motion design for subtle UI animations. - A basic understanding of front-end constraints (HTML/CSS) to facilitate credible conversations with engineers. Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn [Upgrade to PRO to see link] or learn more about us at www.trulioo.com [Upgrade to PRO to see link] If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy [Upgrade to PRO to see link] in the section “When you apply for a job”.