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ManagerFull-timeAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Vendelux is seeking a Customer Success Manager to join our growing team. This role will help our clients maximize the value of our event marketing platform, ensuring successful outcomes and long-term relationships.
Key Responsibilities
- →Build and maintain relationships with key stakeholders to ensure alignment and successful outcomes
- →Master the onboarding process, guiding customers through training and adoption
- →Foster knowledge sharing and community building among customers
- →Identify and understand customer needs, challenges, and goals to tailor solutions effectively
- →Create strategic plans for managing client relationships
- →Communicate and promote proven strategies, methods, and processes that lead to success
- →Collect and analyze feedback from clients and internal teams to refine strategies
Requirements
- ✓5+ years of experience in a Customer Success role at B2B growth stage startups
- ✓Owned the full client lifecycle, renewals and upsells
- ✓Great team member who contributes to our culture and our business
- ✓Takes ownership and demands excellence from themselves and others
- ✓Likes a fast-paced environment and is a quick learner
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