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ManagerFull-timeRustAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a customer-focused Account Manager to join Versaterm, a global public safety solutions company. This role will own net revenue retention across a portfolio of public safety agencies in the South East region, serving as a trusted commercial partner.
Key Responsibilities
- →Own renewals, expansions, and net revenue retention metrics for assigned accounts
- →Develop and execute account plans focused on long-term adoption and growth
- →Identify upsell and cross-sell opportunities aligned to agency mission needs
- →Serve as the primary commercial point of contact for assigned customers
- →Partner with Customer Success to ensure successful deployments and outcomes
- →Maintain accurate renewal and expansion forecasting in CRM tools
Requirements
- ✓3+ years of account management or customer-facing experience
- ✓Proven success managing renewals and expansion revenue
- ✓Strong relationship-building and stakeholder management skills
- ✓Customer-first mindset with strong organizational discipline
- ✓Experience in SaaS, GovTech, or public safety environments preferred
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