Account Manager at Vetcove

Vetcove

Remote ·6d ago

ManagerFull-timeRustAWSGit

Salary Range

$122,400 - $165,600 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Account Manager to join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. This role involves acting as the main point of contact for client communication and oversight, and collaborating with cross-functional teams to ensure clients are up to date on business initiatives.

Key Responsibilities

→Act as the main point of contact for all client day-to-day communication and oversight
→Craft agendas, host weekly meetings, and stay on top of action items for key accounts
→Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product
→Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
→Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders
→Work with product and engineering on client feedback loop, bug identification and resolutions
→Work with onboarding and implementation to on-board new acquisition clinics
→Nurture corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform

Requirements

✓2+ years in account management
✓Bachelor's Degree
✓Exceptional verbal, written, and presentation skills; comfortable in front of senior leadership contacts
✓Excellent time and process management skills
✓Experience in developing client-facing reports with actionable insights and recommendations
✓Experience in developing and presenting data analyses and partner business reviews
✓Strong working knowledge of the entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
✓Interest in client relationship building and willingness to travel for client-facing events
✓A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment