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ManagerFull-timeRustGit
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Operations Manager for GIFT on Demand to ensure our transportation services run reliably for communities. This role involves leading daily operations and enhancing the rider and driver experience.
Key Responsibilities
- →Run daily onsite operations to provide safe, reliable, and accessible transportation
- →Make real-time decisions about fleet, driver supply, compliance, and unexpected issues
- →Guide and support drivers, building strong relationships and addressing concerns
- →Turn rider and community feedback into tangible improvements
- →Use data and technology to understand service performance and implement solutions
- →Act as the operational bridge between city partners, drivers, and Via central teams
- →Fill in for drivers on the road as needed
Requirements
- ✓Operationally experienced with a background in people management, logistics, customer service, or process-oriented work
- ✓Relationship oriented, earning trust through clear communication and follow-through
- ✓Hands-on and proactive, preferring to be in the field and solving problems where they happen
- ✓Tactical and strategic, able to problem-solve issues and think long term
- ✓Mission driven, motivated by expanding access to transportation
- ✓Based in the Idaho Falls area, ready to be onsite 4–5 days a week
- ✓Successful completion of a criminal background check and motor vehicle records check
Benefits
- ★Competitive salary range of $80,000 - $100,000 per year
- ★Additional pay at $23/hour for any driving hours
- ★Generous and comprehensive benefits package including free medical plans and 401K matching
