AP Onboarding Experience Lead (employee Experience, onboarding, new joiners) at Visa

Visa

Bengaluru, INDIA, in·6h ago

SeniorFull-timeGo

Salary Range

$13,260 - $17,940 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking an enthusiastic and dedicated Regional Onboarding Experience Lead to own the delivery of onboarding in their region at Visa. This pivotal role ensures new hires receive a warm welcome and enjoy a seamless transition into the company.

Key Responsibilities

→Deliver live onboarding sessions that bring to life our Employee Value Proposition to new hires in their region (20-50 new hires/week).
→Answer Q&A during and after virtual sessions, serving as a welcoming, live point-of-contact.
→Partner with Employee Experience and Visa University teams to keep session content up to date.
→Organize quarterly cultural integration events such as volunteering events, open forums to collect feedback, and panel discussions.
→Train volunteers to grow the network of facilitators and tour guides.
→Manage volunteers in the region to create office orientations, tour routes, and sign-up processes.
→Host Hiring Manager onboarding training sessions in partnership with Talent Management, Visa University, and Preboarding teams.
→Collect feedback from new hires, facilitators, managers, and buddies to evaluate the effectiveness and impact of programs.
→Partner with peer Onboarding Leads in each region to ensure consistency of content and delivery across all Visa offices.

Requirements

✓Self-Starter: Proactive and able to work independently, taking the initiative to solve problems, improve processes, and deliver with a customer-focused mindset.
✓Attention to Detail: Extremely meticulous, ensuring all aspects of the onboarding process are executed flawlessly.
✓Strong Collaboration: Excellent interpersonal skills, able to build relationships and collaborate with colleagues across multiple teams and time zones.
✓Time Management: Strong organizational skills and the ability to manage multiple tasks concurrently and adapt to change priorities while working in a fast-paced environment.
✓Effective Communicator: A natural ability to engage and inspire people, making our new hires feel welcomed and valued. With strong presentation skills, able to deliver information to large audiences both in person and over Teams.
✓Analytical Thinking: Robust analytical skills with the ability to use Excel to work with large sets of employee data.