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SeniorFull-time
Salary Range
$29,172 - $39,468 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Project Implementation Manager to join Visa Commercial and Money Movement Solutions. This role involves serving as a project manager and subject matter expert for clients who use our suite of products, focusing on Financial Institutions and third-party technology platforms.
Key Responsibilities
- →Provide quality project management and implementation support to Visa client institutions, processors and third-party platforms to exceed client expectations.
- →Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.
- →Coordinate directly with clients to understand product setup requirements and facilitate product installations, conversions and maintenance requests without client impact.
- →Acquire and maintain a deep understanding of supported services to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.
- →Represent clients’ feedback, enhancement requests, system or operational requirements and manage expectations internally and externally.
- →Prepare and maintain detailed project scope documents, project plans, status reports, and issue log.
- →Report client project accomplishments and deliverables to management and log project progress on Microsoft Dynamics, Teams and SharePoint.
- →Build and enhance positive working relationships with key Visa client institutions, technology providers and internal stakeholders.
- →Manage alignment with client tactical and strategic initiatives while balancing against Visa deliverables and commitments.
- →Proactively identify opportunities and implement recommendations to increase service quality and efficiency.
- →Work independently with minimal supervision to resolve challenging and complex problems within deadlines.
- →Stay current with industry and client trends and maintain a strong knowledge of Visa payment products and services.
- →This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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