Account Manager at Wise

We’re looking for an experienced Account Manager, who is passionate about the Wise mission – money without borders - to join the Wise Platform team in EMEA. You’ll work with our existing Online Platform partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels.   We’ve launched Wise Platform partnerships globally, with the likes of Monzo, N26 and Lunar, and today have 90+ global banks and platforms connected and powered by Wise Platform.  A bit about the role: You will be an Account Manager within a fast growing Account Management team, responsible for driving growth with our challenger bank partners in EMEA. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.    The role is based in our London office, and you will work closely with the EMEA Sales team and Customer Success Team. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, and delivery. Your mission:  • Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise. • Develop and actively manage comprehensive account plans for key partners, articulating strategies for expansion and growth. • Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners. • Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other. • Utilise data to pinpoint opportunities and to inform data-driven dialogue with your partners. • Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the banks vertical through new integrated partnership opportunities. Translate complex partner requirements into structured product feedback, influencing the Wise Platform roadmap  • Develop deep expertise in cross-border payments and show thought leadership on complex topics. • Proactive growth within these accounts is key