Jobs → Customer Support → Agentic AI Architect

About the Role We are seeking an Agentic AI Architect to define and drive the technical architecture for our client's agentic AI platform. This role involves designing and evolving systems for multi-agent orchestration and LLM integration. Key Responsibilities • Design and evolve architecture for multi-agent orchestration systems, tool-use frameworks, and LLM integration pipelines • Establish patterns for agent reliability, observability, and guardrails at production scale • Lead technical design reviews and produce architecture decision records (ADRs) • Collaborate with ML and software engineers to ensure platform components are scalable, secure, and maintainable • Evaluate and integrate emerging agentic AI frameworks • Define API contracts, data flow patterns, and integration standards • Mentor engineers on best practices for building production-grade AI systems Requirements • Experience with agentic AI systems and multi-agent orchestration • Strong background in LLM integration and API design • Knowledge of emerging AI frameworks like LangGraph, CrewAI, Semantic Kernel, and AutoGen • Ability to establish technical patterns for reliability and observability • Experience leading technical design reviews and producing ADRs • Strong collaboration and mentoring skills