Jobs → Customer Support → Lead PolyPaths SME

About the Role We are looking for a Lead PolyPaths SME to join our team in New York. This role involves leading critical mortgage-risk technology initiatives, solving complex production challenges, and advancing automation using Python, SQL, Databricks, and Spark. Key Responsibilities • Serve as the senior escalation point for PolyPaths configuration, analytics, batch processing, integrations, and production troubleshooting. • Provide L3 support by resolving complex incidents, identifying root causes, and protecting critical risk-run deadlines. • Support mortgage-risk analytics across agency MBS, CMOs, TBAs, RMBS, CMBS, and ABS. • Develop Python automation for batch processing, validation, reconciliation, monitoring, and exception reporting. • Write and tune advanced SQL while supporting ETL workflows across SQL Server, SSIS, Azure Databricks, PySpark, and Spark. • Collaborate with Risk, Quant, Front Office, Model Validation, technology teams, and the PolyPaths vendor. Requirements • 5+ years of hands-on PolyPaths experience. • Mandatory mortgage-products experience and strong fixed-income risk knowledge. • Expertise in mortgage analytics, sensitivities, VaR, scenario analysis, stress analysis, and P&L explain. • Production-quality Python and advanced SQL development, including performance tuning. • Experience with enterprise ETL, Databricks, Apache Spark, PySpark, and job orchestration. • Financial-services L3 support experience with incident, problem, and change management.