Jobs → Data & Analytics → Business Analyst

About the Role We are looking for experienced Business Analysts to join the Texas Education Agency (TEA). This role involves eliciting and documenting business requirements, analyzing processes, and collaborating with stakeholders throughout the software development lifecycle. Key Responsibilities • Elicit and document business and functional requirements through stakeholder interviews, workshops, and business process analysis • Analyze existing business processes and identify opportunities for process improvement and automation • Develop detailed business requirements documents (BRDs), functional requirements, user stories, use cases, and software requirements specifications • Create process flows, UML diagrams, wireframes, mockups, and context diagrams • Collaborate with business stakeholders, developers, QA teams, and project managers throughout the SDLC • Manage requirements traceability, change control, deadlines, and User Acceptance Testing (UAT) • Support complaint and case management workflows, including intake, investigation, and resolution Requirements • Strong experience in business analysis and requirements elicitation • Experience with Software Development Life Cycle (SDLC) • Business process re-engineering and workflow improvement • Expertise in writing user stories, use cases, and functional requirements • Experience designing wireframes and mockups using UX best practices • Hands-on experience with Atlassian Jira • Experience with Modern Requirements software • Strong communication, documentation, and stakeholder facilitation skills • Experience working with TEA, a federal/state/local education agency, or an education vendor • Knowledge of complaint and case management workflows • Experience with educator certification, government grant programs, or state funding programs