Jobs → Data & Analytics → Business Analyst with Card Processing or Card Disputes

About the Role We are seeking a Business Analyst with expertise in card processing or card disputes to join our team. This role involves working with card issuance systems and collaborating with various stakeholders to gather and document business requirements. Key Responsibilities • Collaborate with business stakeholders, product owners, architects, and development teams to gather, analyze, and document business requirements • Lead requirements elicitation workshops, interviews, process reviews, and stakeholder discussions • Translate business needs into detailed functional requirements, user stories, business process flows, and acceptance criteria • Create and maintain Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), User Stories, Epics, Use Cases, Process Flow Diagrams, and Data Mapping Documents • Analyze current state and future state business processes and recommend improvements • Work closely with development and testing teams to ensure requirements are clearly understood and implemented • Support backlog grooming, sprint planning, and Agile ceremonies • Facilitate User Acceptance Testing (UAT), defect triage, and business sign-off activities • Identify risks, dependencies, assumptions, and business impacts throughout the project lifecycle • Coordinate with multiple business and technology teams across geographies • Provide regular status updates and communicate project progress to program leadership • Support change management training and deployment activities Requirements • Experience with Card Issuance systems • Strong Business Analysis skills • Experience with settlements, disputes, or clearing • Key competencies in Business Analysis, Requirements Management, and Stakeholder Management