Change, Release & Deployment Analyst
Mohammad DanishUnited StatesSENIORPosted 10d ago
ServiceNowITILJIRAConfluenceSharePointSDLCIT securitypatchingcompliancechange audit
About the Role
We are looking for an experienced Change, Release & Deployment Analyst to support IT change governance, release coordination, compliance, and change audit initiatives in an enterprise environment.
Key Responsibilities
• Manage and coordinate IT change and release processes from initiation through deployment
• Review change requests for accuracy, completeness, compliance, and documentation
• Conduct change audits and validate operational change checklists
• Coordinate release schedules, approvals, stage gates, and deployment activities
• Analyze release-related incidents, identify process gaps, and drive corrective actions
• Collaborate with IT Change Managers, Product Managers, and Information Security teams
Requirements
• 5–7 years of relevant IT Change / Release Management experience
• Hands-on experience with ServiceNow (MANDATORY)
• Strong knowledge of ITIL Change Management, ITSM, and Release Management
• Experience with JIRA, Confluence, and SharePoint
• Understanding of SDLC, IT security, patching, compliance, and change audit processes
• Excellent documentation, analytical, and attention-to-detail skills
Preferred
• ITIL Foundation certification
• Experience in large enterprise or healthcare environments
• Candidates must be based in the United States