Jobs → Customer Support → Conversational AI Architect

About the Role We are seeking a Conversational AI Architect to design and deploy enterprise-grade voice and conversational AI solutions. This role involves building and optimizing agentic workflows and troubleshooting complex issues. Key Responsibilities • Design and deploy enterprise-grade voice and conversational AI solutions • Build and optimize agentic workflows • Troubleshoot complex conversational and technical issues • Evaluate AI products, platforms, and architecture solutions Requirements • Experience in voice agent development and deployment • Strong background in conversational AI and agentic AI architecture • Proficiency with AWS, Azure, and Google Cloud • Familiarity with Amazon Connect, Dialogflow, and Microsoft Nuance • Knowledge of various contact center AI platforms and solutions