Jobs → Data & Analytics → Data Analyst / IT Business Analyst

About the Role We are seeking a Data Analyst / IT Business Analyst to support technology and data initiatives within Child Support Services. This role connects business stakeholders with technical teams to improve systems, workflows, and data quality. Key Responsibilities • Gather and document business and technical requirements, user stories, process flows, and acceptance criteria • Write SQL queries to analyze, reconcile, and validate data • Support data mapping, migration, integration, reporting, and data quality activities • Support Salesforce requirements, workflow analysis, configuration validation, testing, and implementation • Participate in UAT, defect tracking, production validation, and ongoing system enhancements Requirements • Experience as a Business Analyst, IT Analyst, Data Analyst, or similar role supporting enterprise technology initiatives • Strong requirements gathering, process analysis, documentation, and stakeholder management skills • Hands-on SQL query development and data validation experience • Salesforce business analysis or implementation/enhancement experience • Experience with Child Support Services or Child Support Enforcement programs/systems • Strong analytical, communication, and problem-solving skills