Jobs → Customer Support → Digital Media Specialist

About the Role We are looking for a Digital Media Specialist to support the Special Education and Student Support team at the Tennessee Department of Education. This fully remote role involves converting instructional and professional development content into accessible digital learning modules. Key Responsibilities • Convert approved instructional and professional development content into accessible, user-friendly digital learning modules • Focus on digital production, ADA remediation, web formatting, and content management • Build, format, and publish learning modules using SCORM files and Content Management Systems (Drupal) • Remediate digital materials, including documents, slide decks, handouts, and web-based resources • Conduct strict quality assurance on formatting, functionality, broken links, and navigation issues prior to publishing Requirements • Bachelor’s degree in an education-related field and 5+ years of experience in an education-related position (Master’s preferred) • Substantial expertise in front-end web design, digital learning platforms, and coding basics (HTML & CSS) • Hands-on experience formatting digital products to strict Title II ADA accessibility standards • Must be comfortable collaborating daily via Microsoft Teams (camera on required) • Equipment (laptop) will be provided by the state