Jobs → QA & Testing → E2E Test Manager

About the Role The E2E Test Manager will provide end-to-end testing leadership for a high-priority enterprise program within the Finance / Regulatory Compliance portfolio. This role requires strong program management capabilities to orchestrate testing across multiple platforms and stakeholders. Key Responsibilities • Lead and manage end-to-end testing for a large-scale enterprise program across multiple platforms, products, engineering teams, and business stakeholders • Establish the overall E2E testing strategy, governance model, test approach, milestones, entry/exit criteria, and execution framework • Partner with Platform, Engineering, Product, Business, and QA leaders to coordinate testing activities and ensure alignment • Establish and facilitate defect triage and management processes, prioritizing defects and driving critical issues to resolution • Maintain a strong understanding of production and QA/testing processes, serving as the central coordination point • Identify and manage cross-platform testing dependencies, risks, issues, assumptions, and blockers • Own and maintain testing inputs into the overall E2E project roadmap, integrated project plan, RAID, milestones, and executive reporting • Lead recurring Program Test Syncs, readiness reviews, defect triage sessions, and testing governance forums • Support the scaling and coordination of QA/testing teams across fast-paced enterprise environments • Coordinate testing activities involving cloud-based platforms such as AWS, Azure, or GCP Requirements • Demonstrated experience managing large-scale E2E testing programs or complex enterprise initiatives • Strong Project/Program Management capabilities for testing across multiple platforms and organizations • Strong experience with defect management, triage, release readiness, dependency management, and risk management • Experience with Rally and/or Jira reporting and dashboards • Familiarity with AWS, Azure, GCP, or other cloud platforms • Experience working within Finance, Regulatory, Risk, or Compliance portfolios is highly desirable • Prior American Express experience and familiarity with Amex technology/program management processes is a plus