Platform Engineer / DevOps Engineer
Ashwathi BUnited StatesSENIORPosted 3h ago
DevOpsChange ManagementIvanti NeuronsITSM integrationCI/CD automationRelease managementEnterprise change controlJenkinsAzure DevOpsGitLab CI/CDREST APIsITILScriptingWorkflow automationTroubleshooting
About the Role
We are seeking a Platform Engineer / DevOps Engineer with 10+ years of IT experience in DevOps, Change Management, and the Ivanti Neurons platform. The ideal candidate will have expertise in ITSM integration, CI/CD automation, release management, and enterprise change control processes.
Key Responsibilities
• Configure, implement, and support the Ivanti Neurons platform
• Integrate ITSM workflows with DevOps pipelines and CI/CD processes
• Manage ITIL-based Change Management, including change requests, risk assessments, approvals, and release governance
• Automate deployment workflows, change approvals, and release notifications
• Support CI/CD pipelines using Jenkins, Azure DevOps, GitLab CI/CD, or similar tools
• Develop and maintain REST API integrations with enterprise applications
• Support Incident Management, Problem Management, Release Management, and CMDB processes
• Troubleshoot platform issues, workflow failures, and deployment-related incidents
• Ensure compliance with enterprise change control policies and audit requirements
Requirements
• 10+ years of overall IT experience
• Strong hands-on experience with Ivanti Neurons
• Experience in DevOps and enterprise Change Management
• Ability to collaborate with development, infrastructure, and operations teams
• DevOps and CI/CD pipeline automation skills
• ITIL-based Change Management expertise
• IT Service Management (ITSM) knowledge
• Release and Deployment Management experience
• Jenkins, Azure DevOps, or GitLab CI/CD proficiency
• REST APIs and system integrations skills
• ITIL processes and CMDB understanding
• Scripting and workflow automation abilities
• Strong troubleshooting and communication skills