Jobs → QA & Testing → QA Lead

About the Role We are seeking a QA Lead to join our team in Manhattan Beach, CA. This role involves managing QA delivery, SLA/KPIs, and test governance for retail and omnichannel testing. Key Responsibilities • Manage QA delivery processes and ensure quality standards are met • Oversee SLA/KPI management and test governance • Lead stakeholder management and transition management efforts • Implement capacity planning and release readiness governance • Handle escalation management and ensure timely resolution of issues Requirements • Strong experience in QA delivery management • Expertise in SLA/KPI management and test governance • Proven ability to manage retail and omnichannel testing • Excellent stakeholder management and transition management skills • Experience in capacity planning and release readiness governance • Ability to handle escalation management effectively