Jobs → QA & Testing → Quality Engineer / SDET

About the Role We are looking for a Quality Engineer / SDET to join our team, focusing on AI chatbot validation. This role involves ensuring chatbot responses are accurate, relevant, and consistent. Key Responsibilities • Validate chatbot responses for accuracy, relevance, completeness, and consistency. • Create and execute test scenarios, test cases, and regression test suites. • Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps. • Perform chatbot conversation analysis and recommend quality improvements. • Develop and maintain test automation for chatbot validation where possible. • Work closely with developers, AI engineers, and content teams to resolve defects. • Track, document, and report defects, test results, and quality metrics. • Support UAT, release validation, and production quality monitoring. Requirements • 5+ years of strong QA / SDET / Test Automation experience. • Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms. • Knowledge of prompt engineering concepts • Experience with Jira, Confluence, GitHub, and Agile delivery. • Experience with API testing and automation frameworks. • Strong analytical and troubleshooting skills. • Experience with Python, Selenium, Playwright, PyTest, or similar tools. • Strong communication and documentation skills.