Jobs → Data & Analytics → Salesforce Business Analyst

About the Role We are looking for an experienced Salesforce Business Analyst to join our team. This role focuses on CRM, Sales Operations, and Revenue Operations. Key Responsibilities • Strong understanding of CRM, Sales Operations, Revenue Operations, and customer lifecycle processes • Expertise in Lead to Opportunity, Quote to Order, and Order to Cash processes • Hands-on experience with Salesforce Sales Cloud and related CRM ecosystem platforms • Experience with quoting, contracting, order management, billing, subscription management, and customer success systems • Ability to collaborate with Salesforce Administrators, Architects, Developers, Data Engineers, QA, Integration teams, and business stakeholders • Excellent documentation skills, including process flows, mapping specifications, business rules, data dictionaries, validation plans, and test scenarios Requirements • Experience with Salesforce Sales Cloud and related CRM ecosystem platforms • Knowledge of quoting, contracting, order management, billing, subscription management, and customer success systems • Strong collaboration skills with technical and business stakeholders • Excellent documentation skills