Jobs → Engineering → ServiceNow Lead Developer

About the Role We are looking for an experienced ServiceNow Lead Developer to lead the design and development of intake solutions, Service Catalog, Employee Center/Service Portal, Flow Designer automations, and request management workflows. Key Responsibilities • Design and develop intake forms and request management solutions. • Build and maintain Service Catalog items, Record Producers, and request fulfillment workflows. • Develop and customize Employee Center, Service Portal, and user experiences. • Design and implement Flow Designer automations and Integration Hub integrations. • Configure approvals, notifications, SLAs, and orchestration activities. • Perform code reviews and enforce ServiceNow development standards. • Troubleshoot complex production issues and optimize platform performance. • Mentor developers and support Agile/Scrum delivery teams. Requirements • Strong ServiceNow development experience • Service Catalog, Record Producers & Request Management • Employee Center & Service Portal • Flow Designer & Integration Hub • Server-side and client-side scripting • Script Includes & Business Rules • Working knowledge of ITSM, CMDB & platform best practices Preferred Certifications • CSA – Certified System Administrator • CAD – Certified Application Developer • CIS-ITSM • SPM Nice to Have • Scoped Applications • AI-powered workflows & Now Assist • Agile/Scrum delivery experience