Jobs → Engineering → ServiceNow Moveworks Developer

About the Role We are seeking an experienced ServiceNow Moveworks Developer to design, develop, and implement AI-powered enterprise assistant solutions integrated with the ServiceNow platform. Key Responsibilities • Design and implement Moveworks AI Assistant solutions integrated with ServiceNow ITSM and enterprise applications. • Develop and configure Moveworks agents, plugins, HTTP actions, conversational processes, and automated workflows. • Integrate Moveworks with ServiceNow Incident Management, Service Catalog, Knowledge Management, HR workflows, and employee service applications. • Develop ServiceNow components using Flow Designer, IntegrationHub, Business Rules, Client Scripts, and Scripted REST APIs. • Build and maintain REST/SOAP API integrations, webhooks, authentication mechanisms, and bidirectional data flows. • Implement AI-driven automation for incident resolution, service requests, access management, employee onboarding, and knowledge retrieval. • Configure and optimize enterprise search, conversational AI, and retrieval-augmented gene • Collaborate with business stakeholders, architects, and technical teams to gather requirements and deliver scalable solutions. • Establish security, access control, monitoring, and governance standards for AI agents and integrations. Requirements • 7+ years of ServiceNow implementation, configuration, or development experience. • Strong hands-on experience with ServiceNow development and implementation. • Experience with Moveworks Agent Studio, Creator Studio, AI Assistant, or related conversational AI capabilities. • Strong knowledge of ServiceNow ITSM, Service Catalog, Knowledge Management, and workflow automation. • Experience with Flow Designer, IntegrationHub, Business Rules, Client Scripts, and Scripted REST APIs. • Proficiency in REST APIs, SOAP APIs, JSON, webhooks, OAuth, and enterprise integrations. • Knowledge of JavaScript and ServiceNow scripting. • Understanding of generative AI, large language models (LLMs), prompt engineering, RAG, and AI agent orchestration. • Experience with enterprise application integration, troubleshooting, and production deployments.