Jobs → Engineering → Site Reliability Engineer

About the Role We are seeking a hands-on Site Reliability Engineer (SRE) with strong production experience in Google Cloud Platform (GCP). This role focuses on improving the reliability, performance, deployment safety, and operational readiness of cloud-native e-commerce services. Key Responsibilities • Improve reliability, performance, and operational readiness of cloud-native e-commerce services • Support highly available, large-scale systems in production • Implement reliability engineering principles including SLIs, SLOs, and error budgets • Drive root-cause fixes and reduce MTTR • Develop CI/CD pipelines and improve deployment safety • Implement infrastructure as code using Terraform • Perform production troubleshooting, incident response, and post-incident analysis Requirements • Strong hands-on GCP production experience supporting highly available systems • Deep understanding of SLIs, SLOs, error budgets, and reliability engineering principles • Proven experience improving service reliability and reducing operational toil • Hands-on observability and application instrumentation using metrics, logs, and traces • Experience with infrastructure as code using Terraform • CI/CD pipeline development and deployment safety improvements • Scripting and automation using Python, Bash, or similar languages • Strong technical ownership and collaboration across teams