Jobs → QA & Testing → Test Program Manager

About the Role We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery, due diligence, transition, and workforce planning activities for a large-scale healthcare transformation program. The successful candidate will establish and operationalize a Testing Center of Excellence (TCoE) across Application Development, Application Support, and Enterprise End-to-End Testing. Key Responsibilities • Lead discovery workshops with business, IT, QA, and delivery stakeholders. • Assess existing testing processes, organizational structures, tools, service catalogs, workloads, SLAs, and governance frameworks. • Define the future-state testing operating model, organizational structure, and transformation roadmap. • Identify capability gaps across functional testing, automation testing, performance engineering, and Test Data Management (TDM). • Develop and execute discovery, knowledge transfer (KT), transition, and go-live plans. • Manage shadowing, reverse-shadowing, knowledge transfer, and ownership transition activities. • Lead workforce planning, staffing, hiring, sourcing strategies, and vendor management. • Coordinate transition activities across Application Development, Application Support, and Enterprise Testing teams. • Establish TCoE governance, testing standards, KPIs, metrics, dashboards, and reporting frameworks. • Define Core and Flex team operating models for scalable testing delivery. • Drive enterprise-wide quality governance, release readiness, risk management, and executive reporting. • Promote automation, AI-enabled Quality Engineering, performance engineering, and modern testing practices. • Manage distributed onshore/offshore teams, dependencies, risks, and stakeholder communications. Requirements • 12+ years of experience in Quality Engineering and Software Testing. • 5+ years of experience managing large-scale testing programs or QE transformation initiatives. • Proven experience in discovery, due diligence, managed services transitions, and service transition readiness. • Experience establishing, managing, or transforming a Testing Center of Excellence (TCoE). • Strong workforce planning, hiring, vendor management, and global delivery leadership experience. • Experience managing distributed onshore/offshore teams. • Excellent stakeholder management and communication skills.