Jobs → Engineering → Zendesk Developer

About the Role We are looking for an experienced Zendesk Developer / Consultant to join our team. This role involves hands-on implementation, configuration, and administration of Zendesk solutions. Key Responsibilities • Implement and configure Zendesk solutions • Develop workflows, automations, and ticketing systems • Optimize customer support processes • Integrate Zendesk with enterprise applications • Administer and govern the Zendesk platform • Communicate effectively with clients and manage engagements Requirements • Strong hands-on experience with Zendesk implementation and configuration • Knowledge of workflows, automations, ticketing, and reporting • Experience with customer support process optimization • Familiarity with Zendesk integrations • Platform administration and governance skills • Strong client-facing communication and consulting abilities • Ability to independently manage client engagements