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ManagerFull-timeRustAWSGoAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Account Manager, Corporate at AlphaSense is responsible for developing and maintaining relationships with corporate clients to effectively retain and grow the customer base. This role serves as the main point of contact for clients, handling inbound queries, outbound engagement, relationship updates, and renewal discussions.
Key Responsibilities
- →Maximize retention rate across the book of business
- →Increase and drive adoption of AlphaSense solutions into other business units of existing clients
- →Identify revenue at risk to prevent churn
- →Forecast retention rates
- →Collaborate with Account Executives to identify growth opportunities
- →Cultivate relationships with users and key stakeholders
- →Hold Business Reviews with key stakeholders
- →Conduct consistent proactive outreach with relevant information
- →Serve as AlphaSense's advocate to clients and client advocate within AlphaSense
- →Acquire value stories and product feedback from clients
Requirements
- ✓Relationship-driven with demonstrated success at managing and growing relationships within Fortune 1000 clients
- ✓Subject matter expertise in internal and external relationship management
- ✓Strong business acumen and commitment to effective processes
- ✓Energetic and creative with natural intellectual curiosity
- ✓Understanding of best practices for client engagement within a SaaS environment
- ✓Strong communicator with exceptional oral, written, and presentation skills
- ✓Ability to distill and explain complex issues in simple terms
